Billing Terms and Conditions

At Bobaea, we aim to provide a secure, smooth, and transparent billing experience. These Billing Terms and Conditions govern your purchases on our website and explain how we handle payments, billing, and related matters.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)

  • PayPal

  • Apple Pay / Google Pay (where available)

  • Shop Pay (where available)

All payments are processed securely through encrypted payment gateways. We do not store your full payment details on our servers.

2. Currency

All transactions on bobaea.com are processed in U.S. Dollars (USD) unless otherwise specified at checkout.

3. Billing Information

By placing an order, you agree to provide accurate and complete billing and contact information.
You are responsible for ensuring your payment method has sufficient funds or credit to complete the transaction.

4. Order Confirmation and Invoicing

  • Once your payment is successfully processed, you will receive an order confirmation email with your order details.

  • A digital invoice will be provided for your records.

  • If you do not receive confirmation within 24 hours, please contact us at help@bobaea.com.

5. Authorization

By submitting a payment, you authorize Bobaea or its third-party payment processors to charge the full amount to your selected payment method.
In case of subscription-based or recurring payments (if any), you will be clearly informed prior to checkout.

6. Payment Issues

If your payment is declined:

  • Please verify your payment information and available funds.

  • Try an alternative payment method.

  • If the problem persists, contact your payment provider or reach out to us.

7. Fraud Protection

To prevent unauthorized use of payment methods, we may conduct manual or automated verification checks.
We reserve the right to cancel any suspicious or fraudulent order and report such activity to relevant authorities.

8. Taxes and Duties

Applicable sales taxes will be calculated and displayed at checkout based on your shipping location.
For international orders, customers are responsible for any import duties, customs fees, or local taxes incurred.

9. Contact

If you have any billing-related questions or disputes, contact us:

Bobaea Billing Support
Email: help@bobaea.com
Phone: +1 703-437-8945
Address: 2201 Jensen Pl, Herndon, VA 20170-4325
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM